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FAQs

What are the Natural Stride products?

Natural Stride products are the most complete and effective joint supplement currently available on the market. They all include the key ingredient called Cetyl Myristoleate, which works synergistically with the other ingredients such as glucosamine, MSM, and other to effectively promote healthier joints.

Why should you buy Natural Stride?
If you believe that nothing but the best will do for you, then you should buy Natural Stride. No other product on the market, whether for horses or dogs, combined so many high quality ingredients in such an effective way. We guarantee that Natural Stride will work for you or your money back (60 days money back guarantee)

What are the ingredients in Natural Stride?
Natural Stride for Dogs Ingredients - click here!
Natural Stride for Horses Ingredients - click here!
Natural Stride for People Ingredients - click here!


What is Cetyl Myristoleate?
Cetyl Myristoleate is a unique and natural esterified fatty acid that has several properties such as an anti-inflammatory and an immune system modulator. It has been shown to soothe joints and been often called the WD-40(R) for joints because of its lubricating qualities.

How long does it take to receive an order?
Natural Stride(R) is shipped by USPS Priority Mail or UPS Ground the day after you order and should be on your doorstep 1 to 5 business days later. Orders placed Friday-Sunday are shipped on Monday (unless it's a holiday).

What are the shipping costs?
Shipping starts at $4.99 per delivery of Natural Stride(R) to your home. However if larger quantities are purchased in your order, shipping and handling will be calculated accordingly.

Can I get the item(s) faster? (Express overnight, etc.)
Yes you can choose whichever method of shipment is appropriate for your needs. Your can have the package shipped overnight if you decide so.

Can you ship to a P.O. Box?
Yes, we can ship to P.O. boxes on certain orders. Please keep in mind that UPS or Fedex does not ship to P.O. boxes. Orders will usually ship using the least expensive carrier, which would be USPS, UPS or Fedex.

When will I receive my package?
Orders placed in the United States are shipped immediately by USPS Priority mail and arrive in 1-5 business days.

Which carriers are available to ship my order?
We ship all orders by the United States Postal Service.

How do I check the status of my order?
If you have ordered online with us, you will receive a tracking number for your order, which will enable you to find out where your shipment is. You can also check the status of your order by calling the Natural Stride(R) Customer Service Department at 1-855-499-NSFL (6735).

How do I order?
Visit our website at www.Natural Stride.com and fill in your personal and credit card information. Our online ordering process is secure, quick and easy and we always respect your privacy. If you prefer, you can also call us at 1-855-499-NSFL (6735) and place your order over the phone.

Which credit cards are accepted for the program?
We currently accept Visa, MasterCard, and Discover.

Can I pay by cash? If so, how?
We apologize but we do not accept cash payments on www.naturalstride.com.

Can I pay by check or money order? If so, how?
Yes, we do accept checks or money orders, however not online. Please call us at 1-855-499-NSFL (6735) to get the exact amount for your order and what simple procedure you will need to follow.

What company name will appear on my credit card statement?
Natural Solutions for Livestock

How can I be sure that my information is safe and secure?
Your order is processed using our 128-bit security encryption. This makes our order processing 128 times more secure than when you use your card at the grocery store.

Are your testimonials real?
All individuals featured on our webpage are real people who have experienced real success using Natural Stride. They have signed legal consent forms to allow us to showcase their success on our websites and promotional materials.

How fast will Natural Stride work for me?
Natural Stride begins working from the very first dose; most notice a substantial difference after 2 to 3 weeks on average. We recommend, however, that users take Natural Stride for a minimum of three months to observe full effects.

Will Natural Stride cause a problem with my other medication?
There are No side effects or drug interactions known to this date. However, we recommend that you consult with your doctor or veterinarian before starting any type of supplements.

 

What if Natural Stride(R) doesn't work?
Unlike most businesses, Natural Stride(R) covers you for a full 60 days starting from the date the product was shipped to you. If you're not 100% satisfied with your results, simply attain an RMA number from our Customer Service Department and send us back your unused portion for a full refund. Please note that shipping and handling charges are non-refundable. Customer service comes first at Natural Stride(R).

How and where do I send a return?
In order to receive a full refund, you must contact our customer service department at 1-855-499-NSFL (6735). Our customer service team will give you a Return Merchandise Authorization number and return shipping instructions.

Do you provide a money back guarantee?
Yes, we provide a 60 day money back guarantee. This means that we offer a complete refund (less shipping and handling) for any returned product postmarked within 60 days of the date the product was shipped to you.


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